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Hair & Beauty Compensation Claims — Your Rights & When You Can Claim

If you’​ve suffered harm due to the mistakes of a hair or beauty specialist, our expert legal team is here to support you in seeking compensation.

Fill out the form or call our team on 0330 551 0529 to speak with a hair and beauty claims specialist and find out if you could make a claim.

What is Hair & Beauty / Salon Negligence

Hair and beauty negligence occurs when a salon, hairdresser or beauty therapist fails to provide the standard of care expected, resulting in avoidable harm. Treatments involving strong chemicals, sharp tools, and heat equipment can cause serious injury if not used correctly.

Common Types of Salon Injuries & Harms

  • Burns or cuts from heated tools or scissors
  • Chemical burns from hair dye, bleach or relaxers
  • Scalp irritation, blistering, redness or inflammation
  • Allergic reactions due to missing patch tests
  • Hair breakage, thinning, bald patches or complete hair loss
  • Psychological harm including embarrassment, loss of confidence or anxiety

Common Causes of Salon Negligence

  • Incorrect use of bleach, dye or chemical relaxers
  • Failure to carry out patch or strand tests
  • Negligent application of hair extensions causing traction alopecia
  • Misuse of heated tools causing burns
  • Poor hygiene or unsafe equipment

Could You Claim Compensation?

Complete the form on this page and our dedicated team will contact you to discuss further.

Speak to a solicitor

Common Questions

What should I do if I’ve suffered harm?

  1. Report the injury to the salon and request details of products used
  2. Seek medical attention from a GP or dermatologist
  3. Avoid further treatment until medically assessed
  4. Document everything — photos, receipts, messages, dates, symptoms

What could my compensation cover?

  • Physical and psychological injuries
  • Corrective hair or medical treatments
  • Cost of wigs, specialised products, or private care
  • Loss of earnings or other financial losses
  • Long-term impact or permanent scarring

What must I prove to make a claim?

  1. Duty of care — owed by all salons providing treatments
  2. Breach — treatment fell below expected standards
  3. Causation — the breach directly caused your injury or loss

What’s the time limit for making a claim?

You generally have 3 years from the date of injury, or from when you became aware of the damage.

Speak to a solicitor

Reach out to us today at 0330 551 0529 to discuss your situation.